Documentation is much more than a pile of papers for occasional browsing. It is product narration, a formalized vision, and a compass for when things become unpredictable. Smart documentation brings people together and gives form to ideas. Documentation should inspire, not dictate.

Learn design processes practiced by companies like Twitter, Apple, and Amazon, among others. Get experts' advice on the best tactics for small companies and enterprises.

  • real-life examples of 25+ documents across 7 product stages
  • advice on utilizing deliverables in lean and agile environments in large and small companies
  • experts' take on the strengths, weaknesses, and ways to think about each design stage and related deliverables

Chris Bank

Chris Bank is the growth lead @UXPin.
He also led growth @Lettuce (acquired by Intuit), @MyFit (acquired by Naviance), and his own startup @Epostmarks (USPS strategic partner), and launched @Kaggle in the B2B tech vertical.
In his downtime, he rock climbs, motorcycles, designs apps, travels, and reads.

Jerry Cao

Jerry Cao is a content strategist at UXPin where he gets to put his overly active imagination to paper every day. In a past life, he developed content strategies for clients at Brafton and worked in traditional advertising at DDB San Francisco. In his spare time he enjoys playing electric guitar, watching foreign horror films, and expanding his knowledge of random facts.