Alexa Skill is Amazon’s voice service

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Bots interact like humans do. So, there is no learning curve to use them. However, most bots fail to provide better performance and compete with websites and apps that reside in our screens. But voice enabled bots reside in a medium with no competition from traditional websites or apps.

As you’re building an Alexa skill, it can be tempting to think of all the ways your skill can help your customers. It’s important to remember that just because your skill can do something, that doesn’t mean that it necessarily should.