Bots interact like humans do. So, there is no learning curve to use them. However, most bots fail to provide better performance and compete with websites and apps that reside in our screens. But voice enabled bots reside in a medium with no competition from traditional websites or apps.
As you’re building an Alexa skill, it can be tempting to think of all the ways your skill can help your customers. It’s important to remember that just because your skill can do something, that doesn’t mean that it necessarily should.
Alexa enables customers to interact with technology in the most natural and intuitive way—with their voice. Today, developers can build voice-driven Alexa capabilities, called skills, to engage and delight their customers. Using the Alexa Skills Kit, which is a collection of tools and templates, anyone can leverage Amazon's pioneering work in conversational artificial intelligence (AI) and natural language understanding to build voice experiences faster and easier.