Bug reporting is the process of sending a description describing the problem encountered, the state of the system at the time, and possible other data to enable the problem to be resolved.

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Have you ever had a bug report that just reads "It doesn't work"? Or more likely it has a bit more information than that, but clearly not enough for you to actually do something about it. You then ask for more information, and get a little bit more back - but you have to keep on emailing back and forth and explicitly asking questions to squeeze out all the information you need to reproduce, diagnose, and hopefully fix the issue.